Small Business Big AI

Hosted by Kim Lewis Howard

Practical AI strategy for small-business operators.

Small Business Big AI is the podcast and media platform for owners who want clearer decisions, stronger systems, and real leverage from AI.

Listen to the Podcast Book Kim to Speak
Kim Lewis Howard standing with arms crossed in blue glasses
Strategy before toolsDecisions first, software second.
Systems over noiseArchitecture that makes work clearer.
Technology-enabled superpowerLeverage grounded in judgment.
Your Next Customer Is a Bot episode artwork

Latest Episode

Episode 112 | October 27, 2026

Your Next Customer Is a Bot

It’s a stormy Sunday night. Claire (a made-up shopper with avery real problem) needs a gift for her dad, who fly fishes and owns everything. She doesn’t open a website. She tells her phone: under fifty pounds, arriving before the…

Episode pageListen on Spotify

What the show helps you think through

AI is not the strategy. AI is the multiplier.

The operator's responsibility is to build something worth multiplying. SBBA keeps the conversation on business design, judgment, ownership, and systems.

01

Where AI belongs first

Identify the decisions, handoffs, and repeated work where leverage would reduce drag.

02

What should stay human

Separate judgment, relationship, creativity, and ethics from work the system can carry.

03

How systems create value

Use AI to build invisible infrastructure that improves client experience and operator time.

04

How to lead intelligence

Move from prompt tips to clear delegation, verification, and business outcomes.

Kim Lewis Howard seated in a professional portrait

Kim-led media platform

A strategist for operators who prefer proof over hype.

Kim Lewis Howard brings the perspective of an operator, podcast host, and applied AI strategist. SBBA is not another tools feed. It is a practical lens for business owners carrying real responsibility in an AI-shaped economy.

About Kim Speaking and group training

Public framework

The IMPACT Framework for leading intelligence.

IMPACT gives operators a business-first protocol for delegating work to AI with context, constraints, verification, and useful output.

I

Identify

Name the business goal before choosing a tool.

M

Mode

Set the role, posture, and decision context for the work.

P

Parameters

Define rules, constraints, risks, and boundaries.

A

Activate

Provide the source material and operating context.

C

Check

Build verification into the process before using the result.

T

Transform

Turn the work into the format the business can actually use.

Speaking and group training

Bring Kim into the room where operators are trying to decide what comes next.

Keynotes, workshops, and group education for chambers, associations, accelerators, entrepreneur groups, and business organizations.

Invite Kim to Speak Explore IMPACT

Resources

Answer-oriented reading for practical AI decisions.

Digital business architecture illustration

LinkedIn article

What could digital twins do for your business?

A practical look at how operators can model decisions, test assumptions, and reduce risk before changing the real business.

Read on LinkedIn
Blue cityscape artwork

Operator guide

How should small businesses decide where to use AI first?

Start with friction, repeated decisions, and handoffs. The right first use case should make the business clearer.

Read guide
Kim Lewis Howard leading an AI team strategy session

Guide and worksheet

How to lead AI like a team, not use it like a tool

Better outputs start with better delegation. IMPACT turns vague prompting into operator discipline.

Read guideOpen worksheet